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A collection of podcast series by SunTec Business Solutions, the world’s No. 1 pricing and billing company that offers hyper-personalized products, pricing, offers, loyalty programs, and billing for over 400 million end-customers. Listen to thought leaders and experts as they dive into the financial ecosystem, and the art of being customer-centric with technology, one topic at a time.
Episodes
Wednesday Nov 29, 2023
Account Analysis Ep. 12: Leveraging a Capability Maturity Model for Transformation
Wednesday Nov 29, 2023
Wednesday Nov 29, 2023
In this episode, Dan Gill, CTP, Industry Principal – Banking & Financial Services, SunTec is in conversation with Sergio Infante, General Manager - Regional Sales and EM – Americas, exploring the significance of a Capability Maturity Model (CMM) in account analysis. They delve into how CMM serves as a benchmark, enabling banks to assess themselves against competitors or the market, emphasizing its importance, and how banks can use this model meaningfully.