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A collection of podcast series by SunTec Business Solutions, the world’s No. 1 pricing and billing company that offers hyper-personalized products, pricing, offers, loyalty programs, and billing for over 400 million end-customers. Listen to thought leaders and experts as they dive into the financial ecosystem, and the art of being customer-centric with technology, one topic at a time.
Episodes

Tuesday Nov 15, 2022
Effective Communication: The Hero Element in Project Management
Tuesday Nov 15, 2022
Tuesday Nov 15, 2022
A project can be handled by people with different backgrounds, responsibilities, and with varied views about a certain domain. All stakeholders must be aligned to the common purpose and goals of the project and how their tasks contribute towards achieving these goals.
Here's an interesting podcast about the role of effective communication in project management with Jamal Anvar Parakandy, AVP- Global Delivery at SunTec, in conversation with our host, Mythreya Kotha, SM- Marketing, SunTec.

Tuesday Nov 15, 2022
Embracing Partner-Driven Operational Models
Tuesday Nov 15, 2022
Tuesday Nov 15, 2022
The lines between industries are blurring and there’s a shift in the way business models are shaping up to be. Organizations are leaning towards partner-driven operational models to create compelling propositions, tap into each other’s strengths, foster innovation, and drive greater customer value. In this interesting podcast, Jamal Anvar Parakandy, AVP-Global Delivery at SunTec, and our host, Surag Ramachandran, AVP-Marketing at SunTec, discuss the rise of partner-driven operational models, what it entails for us as technologists, and how partnerships can be built resourcefully.

Tuesday Oct 25, 2022
Dynamic Segmentation: Is it a want or a need for banks?
Tuesday Oct 25, 2022
Tuesday Oct 25, 2022
In this podcast, discover the major challenges that banks are facing to be data-driven, what dynamic segmentation means, how it can help banks generate greater value, why it is a key technological capability and strategic differentiator.
Listen to what Clinton Abbott, SVP- Product Management, SunTec, and Divya VS, Senior Architect- Revenue Management Product, SunTec, have to say in conversation with our host, Peter Yorke, SVP-Marketing, SunTec!

Monday Oct 10, 2022
Best Practices in Managing Requirements Risk
Monday Oct 10, 2022
Monday Oct 10, 2022
In a volatile world, being resilient is a prerequisite for stabilizing an organization’s performance and market position. A critical component to ensure resilience is risk management in their projects and operations. It could be operational risk, strategic risk, requirements risk, and many more.
With developing resilience becoming a competitive advantage, this episode hosted by Peter Yorke, SVP- Marketing, SunTec, in conversation with Venkatesh SG, SVP- Customer Success Group, SunTec, discuss the concept of requirements risk in project management and its best practices.

Monday Oct 03, 2022
Becoming the Powerhouse of Business Value with Effective Planning
Monday Oct 03, 2022
Monday Oct 03, 2022
Failing to adapt to a fast-paced digital world has impacted the competitive position of banks. In this podcast, explore the ROI spoilers that banks must keep in check while they tread through digital transformation, how business value can be maximized while deploying technology solutions, and how a robust revenue management solution can aid legacy banks. Know more in this episode with Peter Yorke, SVP-Marketing, SunTec, in conversation with Venkatesh SG, SVP-Customer Success Group, SunTec.

Monday Sep 26, 2022
Understanding SaaS Security and Compliance
Monday Sep 26, 2022
Monday Sep 26, 2022
Banking and financial services are rapidly moving towards SaaS solutions. Banks are in strong need of innovative solutions that enable them to further optimize end-customer services and SaaS is an opportunity for banks to do so.
In this insightful podcast, Sudheer Padiyar, SVP, SaaS-Sales, SunTec, in conversations with Milind Shashikant Thorat, CISO-SaaS, SunTec, discuss what SaaS means to the banking and financial services space, how SaaS-based solution providers must approach their compliance roadmap, and how compliance is an integral part of improving security maturity as a SaaS solution provider.

Monday Sep 19, 2022
Technology as an Enabler for Decision Intelligence
Monday Sep 19, 2022
Monday Sep 19, 2022
Given the current volatility, organizations are now looking to base their decision-making process on data-driven insights captured across business lines and touchpoints. Decision intelligence is an emerging field that comprises a range of techniques and practices that help to design, implement, and monitor decision-making models and practices. Listen to this discussion from SunTec Confluence 2022 to discover the strategic role of technology in enabling decision making, why predictive capabilities are important for organizations and the role of AI in this dynamic. Moderated by Michael Yesudas, Chief Technology Officer, SunTec Business Solutions, the panel included Ranjit Palkar, Partner – Principal, Ernst and Young, and Ranga G.K, Principal Solution Architect, AWS.

Monday Sep 12, 2022
Driving Sustainable Ecosystems with BaaS
Monday Sep 12, 2022
Monday Sep 12, 2022
Banking is not just ‘one’ industry anymore. With ecosystem-driven business models and the API economy on the rise, Banking-as-a-Service (BaaS) has paved the way for banks to go beyond traditional offerings through collaboration and partnerships with fintechs and other service providers. In this podcast, discover how BaaS enables the delivery of services within an ecosystem, get a glimpse of the different players in the BaaS value chain and how to drive ecosystems sustainably.

Tuesday Sep 06, 2022
Creating Intuitive Customer Experiences- Part 2
Tuesday Sep 06, 2022
Tuesday Sep 06, 2022
Customer experience is subjective. When organizations emphasize on being intuitive towards customer needs, their problems and how they can solve them, that’s when creating intuitive CX becomes the heart of value creation. Get a glimpse of the role of data processing and data management in creating intuitive CX, use cases and industry examples of value creation, and much more in this insightful discussion from SunTec Confluence 2022, moderated by Clinton Abbott, Senior Vice President, Head of Product Management, SunTec Business Solutions, with industry speakers including Beth Coronel, Corporate Banking Group Head, Rizal Commercial Banking Corporation, (RCBC)- Philippines, Tony Poulos, Managing Editor, Disrupting Asia, and Stephen Miller, Senior Director, Cash Management Product, Royal Bank of Canada (RBC).

Tuesday Sep 06, 2022
Creating Intuitive Customer Experiences- Part 1
Tuesday Sep 06, 2022
Tuesday Sep 06, 2022
Customer experience is subjective. When organizations emphasize on being intuitive towards customer needs, their problems and how they can solve them, that’s when creating intuitive CX becomes the heart of value creation. Get a glimpse of the role of data processing and data management in creating intuitive CX, use cases and industry examples of value creation, and much more in this insightful discussion from SunTec Confluence 2022, moderated by Clinton Abbott, Senior Vice President, Head of Product Management, SunTec Business Solutions, with industry speakers including Beth Coronel, Corporate Banking Group Head, Rizal Commercial Banking Corporation, (RCBC)- Philippines, Tony Poulos, Managing Editor, Disrupting Asia, and Stephen Miller, Senior Director, Cash Management Product, Royal Bank of Canada (RBC).